CLIENT SERVICE SENSITIZATION FOR STAFF OF AGONA WEST MUNICIPAL ASSEMBLY

1ST JULY 2024

Pursuant to the directive of the Local Government Service (LGS) date 11th December 2014 of the establishment of the Client Service Unit in all Metropolitan, Municipal and District Assemblies (MMDAs) the section 27 (1D) of the Local Governance Act 2016 (Act 936) mandated every Assembly to established a functional Client Service Unit (CSU) and Agona Wesr Municipal Assembly established their Client Service Unit on the 16th February 2015.

As one of the plans and strategies for implementation of the Client Service Unit of Agona West Municipal Assembly, the Client Service Officer Josephine Aasante had the opportunity from management to organise a Client Service sensitization programme for staff on Monday 1^st July 2024 to help strengthen the overall service delivery by staff to improve Client satisfaction in the municipality. Present at the sensitization program were the Municipal chief executive, the municipal coordnating director and staff of the assembly.